Your right ✍️
You can cancel your contract within 14 days, unless you agreed to start the service immediately (in this case the right expires).
How 📬
Send a clear statement (letter, fax, or email) to:
SmH Servicecenter.de GmbH, Metzer Str. 13, 13595 Berlin
Fax: 030-338405-999
Refunds 💳
We’ll refund all payments within 14 days using your original payment method.
Form 📑
You can use the withdrawal form here: https://www.gay.com/downloads/Widerruf.pdf
Support ☎️
Call 0800-3335521 (Mon–Fri, 9–21h, free from German landlines).